Reference

Terms and Conditions That Govern Your 7vachan Account

Every account on 7vachan operates under these terms, which set out what we expect from you and what you can expect from us — covering access, deposits, withdrawals…

Account eligibility depends on local lawUPI, Paytm, PhonePe deposits coveredWithdrawal rules clearly statedDispute process explainedGoverned by applicable Indian law
Explore the Lobby Read FAQ
7vachan Terms and Conditions That Govern Your 7vachan Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear or you believe a decision affecting your account was made in error, our support team is available to walk through the relevant section with you. Raise a formal query and we will respond with a written explanation referencing the specific clause.

Team online

Email Support

Send your terms-related query to our support address and receive a written response citing the relevant clause within 48 hours on business days. Keep your account ID in the subject line for faster routing.

Live Chat

Start a live chat session directly from your account dashboard. Our team can clarify any clause in real time and escalate to a supervisor if your query requires a formal written decision under the dispute process.

Help Centre

Our help centre hosts a searchable index of every major clause, with plain-language explanations alongside the formal text. Find the section relevant to your query and raise a ticket if you need further clarification.

HOW WE HANDLE THIS

Data, Security and Your Rights Under These Terms

Our approach to account security, data handling, and your rights is built into the terms themselves — not added as an afterthought.

Data Handling

We collect only what is necessary to operate your account — name, contact details, and transaction records. Your data is stored on servers covered by industry-standard encryption and is never sold to third parties. You may request a copy at any time.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how our platform performs. You can manage cookie preferences from your browser settings. Declining analytics cookies does not affect account functionality.

Account Security

Two-step verification is available for every account and strongly encouraged. If you suspect unauthorised access, use the account-freeze option in your settings and contact support immediately — we will initiate a security review within two hours.

Data Retention

Transaction and account records are retained for the period required under applicable Indian financial regulations. After that period, personal data is anonymised. You may request early deletion of non-essential data by raising a formal request through support.

Who to Contact

For any request relating to your personal data — access, correction, or deletion — contact our Data Queries team via the dedicated email listed in clause 13. Responses are issued within 15 working days of receiving a verified request.

Requesting Changes

If personal details on your account are incorrect, submit a change request through the account settings panel or via email support. Identity verification is required before any change to name, address, or linked payment method takes effect.

Frequently Asked Questions About These Terms

These questions cover the clauses that account holders ask about most often — from eligibility and access to how we handle disputes and data requests.

These terms apply to every person who opens or uses a 7vachan account. Access is available where local law permits, and it is your responsibility to confirm that using this platform is lawful in your jurisdiction before opening an account.

Yes. We may update these terms when required by law or operational changes. We will notify you via your registered email or in-app message before any update takes effect. Continued account use after the notified date means you accept the revised terms.

Raise a formal dispute through live chat or email, quoting the clause you believe was applied incorrectly. We will issue a written response within five business days. If unresolved, the dispute moves to the process described in clause 9 of these terms.

Clause 4 covers all deposit transactions, including UPI, Paytm, and PhonePe. It sets out processing timelines, what happens if a transaction fails, and how credited funds may be used. Review that clause before making your first deposit.

Yes. Submit a data access request through the email address in clause 13. You will receive a structured copy of your account data within 15 working days once your identity has been verified through our standard account-check process.

These terms are governed by applicable Indian law. Any dispute that cannot be resolved through our internal process will be referred to the courts of competent jurisdiction in India, as specified in clause 14 of these terms.

Submit an account-closure request via support. Any remaining balance will be settled to your verified payment method — UPI, Paytm, or PhonePe — within seven business days. Transaction records are retained as required by Indian financial regulations, then anonymised.

Related Pages

Olympus Glory Register 7vachan App FAQ