Reference

Your Rights and Our Policy Commitments

At 7vachan, the legal terms governing your account are written to be clear, not buried in jargon — covering what data we hold, how we use it, and…

Jurisdiction-Aware TermsData Retention PolicyAccount Security StandardsUser Rights ExplainedContact Paths for Policy Queries

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What These Terms Cover on 7vachan

7vachan Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every interaction with your 7vachan account — from the moment you open it to how we process deposits made via UPI, Paytm or PhonePe. We collect only the data needed to operate your account: identity verification details, transaction records and session logs

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used to detect irregular activity. We do not sell your data to third parties. Your payment details — whether entered through UPI, Paytm or PhonePe — are handled via encrypted channels and are never stored in plain form on our servers. These terms are governed by
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applicable law in your jurisdiction, and where a conflict arises between local law and these terms, local law takes precedence. You can request a copy of the data we hold on you at any time by writing to our policy team.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

POLICY CONTACT

Reach Us for Any Legal or Policy Query

If you have a question about your rights, a data request or a concern about how we apply these terms, our policy support team is reachable through the channels below. We aim to respond to policy-specific queries within 72 hours of receipt.

Team online

Email Policy Team

Send your data requests, account-closure queries or terms-related concerns to our dedicated policy address at 7vachan.net — we aim to reply within 72 hours on working days.

Live Chat Support

Start a live chat from the account dashboard for real-time help on policy questions. Our agents can log formal requests and escalate to the compliance team on the same session.

Written Correspondence

For formal legal notices or data-access requests requiring a written record, use the postal address listed in the Contact section of 7vachan.net. We acknowledge receipt within five working days.

ACCOUNT STANDARDS

How 7vachan Handles Your Data and Account Security

Every measure we apply — from encryption to retention schedules — is designed so your account is protected and your rights are enforceable.

Data We Collect

We collect your name, contact details, payment method identifiers (UPI handle, Paytm number or PhonePe ID) and session logs. Nothing beyond what is needed to run your account and process transactions is retained.

Cookie Policy

We use functional cookies to keep your session active and analytics cookies to understand how account flows are used. You can adjust cookie preferences from the settings panel inside your account without losing access.

Retention Schedule

Transaction records are retained for the period required by applicable law in your jurisdiction. After that window closes, account data is deleted from active servers and removed from backup archives within 90 days.

Encryption Standards

All data in transit — including every UPI, Paytm and PhonePe transaction — travels over TLS 1.2 or higher. Stored payment identifiers are hashed; we hold a reference, not your raw credentials, on our servers.

Your Access Rights

You have the right to request the data we hold on you, ask for corrections if details are wrong, and request account deletion where local law permits. Submit any of these requests through our policy email address.

Dispute Resolution

If you believe we have mishandled your data or breached these terms, write to our compliance team first. If the matter is unresolved after 14 days, you may escalate to the relevant authority in your jurisdiction.

Frequently Asked Legal and Policy Questions

These are the questions we receive most often about account terms, data rights and legal matters on 7vachan. If your query is not covered here, reach out through any of the support channels listed above.

We collect your name, email address, phone number and the payment identifiers you use — such as your UPI handle or Paytm-linked number. Session and transaction logs are also recorded to maintain account integrity and comply with applicable law.

Transaction and identity records are held for the legally required period in your jurisdiction. Once that window lapses, data is deleted from active systems and removed from backups within 90 days of the retention deadline.

Yes. Email our policy team from the address registered to your account, state that you are making a data-access request, and we will send you a structured copy of your records within 14 working days of verification.

Payment identifiers travel over TLS-encrypted channels and are stored in hashed form — we hold a reference token, not your raw credentials. PhonePe, Paytm and UPI transactions are processed through secured payment gateways that do not expose card or bank details to us.

Contact our compliance team by email first. If your concern is not resolved within 14 days, you may raise it with the relevant data-protection authority in your jurisdiction. All formal complaints must be submitted in writing with your account reference number.

We do not sell personal data. We share only what is necessary with payment processors like UPI, Paytm and PhonePe to complete your transactions, and with fraud-prevention services where required. All third parties are contractually bound to data-protection obligations.

Where local law permits, you may request full account and data deletion. Write to our policy team with your account details and the specific request. We will confirm receipt within five working days and complete the deletion within the legally permitted timeframe.

Your Rights and Our Policy Commitments

Reach Us for Any Legal or Policy Query

Email Policy Team

Live Chat Support

Written Correspondence

How 7vachan Handles Your Data and Account Security

Data We Collect

Cookie Policy

Retention Schedule

Encryption Standards

Your Access Rights

Dispute Resolution

Frequently Asked Legal and Policy Questions

01 What personal data does 7vachan collect when I open an account?

02 How long does 7vachan keep my account data after I close my account?

03 Can I request a copy of the data 7vachan holds about me?

04 How are my UPI and PhonePe payment details protected?

05 Who can I contact if I think 7vachan has misused my data?

06 Does 7vachan share my data with third parties?

07 Can I request deletion of my account and personal data?

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